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Leading your team with structure increases your chances of business success and

You know you get the most out of your people and your team as a whole when they are

When it comes to solving customer issues, you create loyal customers primarily by

I’m sure you’ve heard the phrase ‘ask a simple question and you get a simple

All businesses experience both periods of optimism and periods of turbulence.Managing

Storytelling leads to a competitive advantage.There are millions of pieces of marketing

A behavioural trigger – any stimulus that reshapes your thoughts and actions.We

You can easily identify the people in your business who are openly difficult, uncooperative

When it comes to growing your business, it follows that you must take your customer

‘WHY?’ – a word that we probably use 100 times a day.‘WHY?’ is crucial

You’ll always find loads to do every day and every week in your business. But

People love stories – value them and enjoy them. It’s why we read books, go