Helping your business to a more profitable future as well as reporting the past
Chartered Accountants & Business Development Advisers
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Our Blog

What sort of Business Breakthrough do you want?

Click 1 of the 6 below and discover how you can build a better business...
Improve Your Profits
How to grow your business by making the most of every day...

How to grow your business by making the most of every day...

Power of Ha​bit

Use customer-focused, healthy heartfelt business measures and you’ll take action sooner. Take action sooner and you’ll avoid problems leading to losses in your business.

Why risk the health of your business by measuring the wrong things?

Healthy Heartfelt KPIs

Manage the 7 wastes out of your business and you’ll become lean and make more money.

How can you work less, beat your competition and unlock greater profits in your business?

Profit from 'lean' Managemen​t

What if your business could prosper during competitive attack and economic chaos?

What if your business could prosper during competitive attack and economic chaos?

Fanatical Discipline

Pricing is too important to ignore or treat lightly. Build your pricing toolkit around top-down pricing options and you tap into windfall profits for your business.

Prevent profits slip sliding away by mastering the science of pricing…

Profitable Pricing

Choose from the 6 sources of credibility and build the credibility of your products and services. You’ll then build your sales too.

Are your products and services credible enough for people to buy more and more from you?

Believeable is Best

Don’t be blinded by delight! Instead, make the experience your customers have when you deal with their complaint feel like riding a bicycle downhill - make it really easy - make it effortless.

What if delivering WOW customer service is all wrong for your business?

Effortless Customer Service

Want to grow your sales? Don’t hire a relationship builder...

​Challenging Customers

BBS Working Triggers

Does your work environment speed you towards business success?

Working Triggers

Persuasive Powers

Who’s winning the persuasion game in your business?

​Persuasive Powers

Better Marketing
Selling is an essential skill in every type of work from health and educational workers to every walk of business life. To succeed, it pays to master the skills of non-sales selling.

Your career, your company and your cash-at-bank rely on the new face of selling…

New Face of Selling

Use a compelling guarantee for your product or service to tip the balance in your favour. Tip the balance in your favour...

Are you compelling customers to buy from you or your competitors?

Guarantee Success

Invest time, effort and money in developing your core offer before you invest it in marketing sizzle.

How do you build your brand and your sales success on substance, not spin?

Where's the Sausage?

Pricing is too important to ignore or treat lightly. Build your pricing toolkit around top-down pricing options and you tap into windfall profits for your business.

Prevent profits slip sliding away by mastering the science of pricing…

Profitable Pricing

You achieve greater success in your business when you make your customers habitually use your product or service. Get your customers habitually hooked on what you do and your future is secure.

You catch more customers only when you hook into their regular routines…

Hooked on Success

If email marketing isn’t working for your business it’s because your emails aren’t working (not because email marketing doesn’t work).

What business owner would ignore the power and pay-off of email marketing?

Email Marketing Machine

Choose from the 6 sources of credibility and build the credibility of your products and services. You’ll then build your sales too.

Are your products and services credible enough for people to buy more and more from you?

Believability is Best

Persuasive Powers

Who’s winning the persuasion game in your business?

​Persuasive Powers

Sell More
Selling is an essential skill in every type of work from health and educational workers to every walk of business life. To succeed, it pays to master the skills of non-sales selling.

Your career, your company and your cash-at-bank rely on the new face of selling…

New Face of Selling

Pricing is too important to ignore or treat lightly. Build your pricing toolkit around top-down pricing options and you tap into windfall profits for your business.

Prevent profits slip sliding away by mastering the science of pricing…

Profitable Pricing

If email marketing isn’t working for your business it’s because your emails aren’t working (not because email marketing doesn’t work).

What business owner would ignore the power and pay-off of email marketing?

Email Marketing Machine

You achieve greater success in your business when you make your customers habitually use your product or service. Get your customers habitually hooked on what you do and your future is secure.

You catch more customers only when you hook into their regular routines…

Hooked on Success

Invest time, effort and money in developing your core offer before you invest it in marketing sizzle.

How do you build your brand and your sales success on substance, not spin?

Where's the Sausage?

Use a compelling guarantee for your product or service to tip the balance in your favour. Tip the balance in your favour...

Are you compelling customers to buy from you or your competitors?

Guarantee Success

Identify the 20% of your time, effort and resources responsible for 80% of your results. Then work out how to do more of the 20% high-value work.

Are you wasting 80% of your working week making just 20% of your profits?

80/20 Business Wins

Your customer care contact programme determines your customer experience. Your customer experience determines the success of your business.

How to make your profits take off through caring customer contact…

Caring Customer Contact

The decisions that people make are directly influenced by the questions you ask. Magic happens when you master the simple science of asking great questions

How to use the magic of questions and get more buyers to say yes…

Ask Better Questions

Choose from the 6 sources of credibility and build the credibility of your products and services. You’ll then build your sales too.

Are your products and services credible enough for people to buy more and more from you?

Believable is Best

To get a breakthrough for your business, use a proven 3-question formula so that you and your colleagues ask the simple, valuable and innovative questions.

Are you ready to ask a breakthrough question and get a breath-taking result for your business?

Breakthrough Questions

Want to grow your sales? Don’t hire a relationship builder...

​Challenging Customers

Persuasive Powers

Who’s winning the persuasion game in your business?

​Persuasive Powers

Improve Customer Care
When you ask prospective customers smarter questions, in a smarter way, you’ll improve your sales results.

How to use the magic of questions and get more buyers to say yes…

Ask Better Questions

Your customer care contact programme determines your customer experience. Your customer experience determines the success of your business.

How to make your profits take off through caring customer contact…

Caring Customer Contact

Capturing customer feedback on its own is never enough. Just measuring feedback is of little value unless it influences your behaviour

Here’s how to stop losing customers by tuning-in to customer feedback

Net Promoter Score

You achieve greater success in your business when you make your customers habitually use your product or service. Get your customers habitually hooked on what you do and your future is secure.

You catch more customers only when you hook into their regular routines…

Hooked on Success

Instead of aiming for ‘satisfied customers’, aim to create ‘loyal customers’ who buy from you repeatedly and actively promote your business to others too.

Simply satisfying your customers prevents your business from reaching its full potential…

Customer Experience First

Choose from the 6 sources of credibility and build the credibility of your products and services. You’ll then build your sales too.

Are your products and services credible enough for people to buy more and more from you?

Believable is Best

To get a breakthrough for your business, use a proven 3-question formula so that you and your colleagues ask the simple, valuable and innovative questions.

Are you ready to ask a breakthrough question and get a breath-taking result for your business?

Breakthrough Questions

Don’t be blinded by delight! Instead, make the experience your customers have when you deal with their complaint feel like riding a bicycle downhill - make it really easy - make it effortless.

What if delivering WOW customer service is all wrong for your business?

Effortless Customer Service

Want to grow your sales? Don’t hire a relationship builder...

​Challenging Customers

Build a Better Team
Tackle below-par performance early, have a well-structured conversation to solve the problem and strengthen the relationship.

Why put up with the broken promises, missed deadlines and bad behaviour that hold your business back?

Breakthrough Accountability

Run your internal meetings so that bold decisions happen often and quickly. Then ensure that your decisions are supported by your people.

Transform your deathly boring meetings into compelling and profitable meetings…

Compelling Meetings

The delegation ladder gives you five steps for generating greater initiative and greater results from your team. And eventually frees you up from ‘doing it all yourself’.

How to liberate the people potential in your business by unleashing the power of initiative…

Delegation Ladder

Prepare and plan for you both to win and your negotiations will be less stressful and more successful.

Negotiating doesn’t need to be a distressing battle to win…

Negotiation Success

When people are taught to think differently about a growth mindset, they are more motivated to put new skills into practice.

Who in their right mind would let the wrong mindset derail their business?

Growth Mindset

You and your business achieve more only when your skills improve. To improve skills and expertise we must practice at the edge of our current skill level and we must fail more often!

How you learn has more to do with your business success than any talent you were born with…

Repeatedly Reach For Success

Want greater success? Then build your ‘difficult conversation’ skills and set yourself up for greater success with your team, with your customers and even with your family!

Difficult conversations should never undermine the success of your business…

Difficult Conversations

Repeatedly improve your team’s skills, knowledge and capabilities and they’ll help you build a better business.

Your business grows when you help your people grow…

High Performance Reviews

Better use your business brain and you’ll achieve better business results.

Better use your business brain and achieve better business results…

Better Business Brain

When change works, it tends to follow a pattern. Embrace this pattern and you turn ‘change’ into a competitive advantage for your business.

Stand still and you lose, embrace change and your business wins…

Successful Change

Your customer care contact programme determines your customer experience. Your customer experience determines the success of your business.

How to make your profits take off through caring customer contact…

Caring Customer Contact

How to grow your business by making the most of every day...

How to grow your business by making the most of every day...

Power of Habit

Follow a proven interview process and you can be confident you’ll recruit the best people for your business.

How to hire the superstars who grow your business and avoid hiring the others who don’t…

Hiring Superstars

Make ‘stretch’ goals and plans part of your daily or weekly routines and watch your business thrive.

Here’s how you sidestep second-rate results by using the science of goal-setting…

Scoring Goals

Identify the 20% of your time, effort and resources responsible for 80% of your results. Then work out how to do more of the 20% high-value work.

Are you wasting 80% of your working week making just 20% of your profits?

80/20 Business Wins

Successful change is possible when you obsess about changing what people do and how they do it. Yes you want specific and measurable

How do you get the world’s most stubborn people to help your business win?

Winning Influence

When making important decisions avoid your decision-making auto-pilot and be sure to seriously sense-check your decisions.

Why risk making a bad decision when making great decisions is just so simple?

Winning Decisions

Without enthusiasm for the work they do, your people will be a major source of stress and strain to you that can be prevented

Dissolve your business stress – build the enthusiasm in your people and your team...

Profitable Enthusiasm

BBS Working Triggers

Does your work environment speed you towards business success?

​Working Triggers

Reduce Your Costs
Identify the 20% of your time, effort and resources responsible for 80% of your results. Then work out how to do more of the 20% high-value work.

Are you wasting 80% of your working week making just 20% of your profits?

80/20 Business Wins

How to grow your business by making the most of every day...

How to grow your business by making the most of every day...

The Power of Habit

Use customer-focused, healthy heartfelt business measures and you’ll take action sooner. Take action sooner and you’ll avoid problems leading to losses in your business.

Why risk the health of your business by measuring the wrong things?

Healthy Heartfelt KPIs

Make ‘stretch’ goals and plans part of your daily or weekly routines and watch your business thrive.

Here’s how you sidestep second-rate results by using the science of goal-setting…

Scoring Goals

Manage the 7 wastes out of your business and you’ll become lean and make more money.

How can you work less, beat your competition and unlock greater profits in your business?

80/20 Business Wins

Set up and insist on the use of a checklist for the business critical tasks in your business. Even if people know what they should be doing.

Reach record business results and avoid costly mistakes…

Checklist Success

When change works, it tends to follow a pattern. Embrace this pattern and you turn ‘change’ into a competitive advantage for your business.

Stand still and you lose, embrace change and your business wins…

Successful Change

Get clear on what you want your business to look like or where you want your business to go. Then work out what one thing you must do every day so that you get there.

Ever get to the end of a busy day wondering what the heck you got done?

Single Minded Success

Run your internal meetings so that bold decisions happen often and quickly. Then ensure that your decisions are supported by your people.

Transform your deathly boring meetings into compelling and profitable meetings…

Compelling Meetings

Tackle below-par performance early, have a well-structured conversation to solve the problem and strengthen the relationship.

Why put up with the broken promises, missed deadlines and bad behaviour that hold your business back?

Breakthrough Accountability

BBS Working Triggers

Does your work environment speed you towards business success?

Working Triggers

Persuasive Powers

Who’s winning the persuasion game in your business?

​Persuasive Powers