Build stronger relationships with your team by holding them to account
How many times in your business have you turned to another manager and said, ‘We need to start holding [team member] to account’?
And this is even harder now with so much remote working.
This is normally a reaction when something has gone wrong, a deadline has not been met or a customer has been let down…
When a member of your team falls short or fails to live up to your expectations you face a potentially costly conflict…these moments are risky and emotionally charged, as most people think of accountability as ‘looking for a person to hang’ for poor performance or mistakes.
No wonder the word accountability has such negative connotations. And since most people view it as something to get hit over the head with, we tend to avoid it and instead focus our energy on coming up with creative excuses, blaming, or finger pointing.
But rather than hiding behind the issues or creating excuses these moments could be viewed as an opportunity for personal development…
These moments are opportunities for a breakthrough in performance and will build stronger relationships between you and your team…
When you embrace accountability and become brilliant at doing so, you will transform the way your team work.
Click here to learn how holding your team to account is a winning solution for the future of your business.